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Mercedes-Benz of Nanuet Reviews


Google logo
Google Nov 13, 2018
 
Google logo
Google Nov 13, 2018
 
Google logo
Google Nov 12, 2018
 

I am a Veteran Mercedes-Benz owner, this time around I was looking for a specific feature on the car,(lighting package) I tried going through my dealership, but I will not go into details because I do not want to take away from my AWESOME experience with this GREAT dealership.So after giving up on my local dealer and about to give up and going to another brand of cars, I decided to goggle dealers within 50 miles radius and found this dealership, the phone rang three times, I ask for sales and the voice on the other side, very politely identifies himself as Rich and asks how can I help you? I explain what I was looking for and within a few minutes after small talk he says I have one in white, dark inside and would have it for you tomorrow or Monday the latest, we had a brief conversation about the numbers that made sense to me, he replied, we could do that!! At a point on the conversation he says I'm the owner, I hesitated the website look like a big dealership why is he answering the phone? I ask, he said three rings no one picks up I get it, I make sure my calls are answer!! I like that!!!He took my number within the hour I received a call from Edgar Pena, I thought, well there goes that, he push me over to one of his sales people and now is where I loose it, WELL it did not happen, this friendly guy tells me he also lives in New Jersey, I went over what I was looking for, HE GOT IT! Rich had told him what I was looking for I hesitated a little, I really wanted a darker color,but i was somehow willing to comprise for my special feature, he ask him to give him time he will search and that he did call me back and offer me what I think I was looking for all along the perfect color combination with my lighting package and the price I wanted to be! Honestly I was not sure, after a long three months trying to get what I was looking for and two phone calls it was happening...!??He emails me sticker invoice, the car its what I've been looking for and the rest is smooth as can be; email him all the information he needed for the financials, service did not stop there, I get a call from Renee Garcia one of the Sales Manager that offer to bring the paper work to my home for original signatures, But I was able to take the 35 minute ride to the dealership, pretty impressive, friendly staff I got to put a face to voice, the car was not in the dealer but Edgar offer to deliver the car and pick up my 2016 to be grounded, I agreed, within the half hour all the documents were sign and I was on my way back home.The next afternoon spoke to very personable, professional Edgar we agreed on a time deliver the new car to my house, went over the extra features, pretty impressive he knew the car!!A few days later a phone call from Edgar to see how much did I love my new car.I don't normally write recommendations but I think this team deserves it!!Kudos to you!!Great job Mercedes-Benz of Nanuet!

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Google Nov 12, 2018
 
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Yelp Nov 11, 2018
 

In all my years of dealing with car dealerships, I had never had such a pleasant experience until I walked into Mercedes-Benz of Nanuet.  I have been leasing for years, and I dreaded the thought of having to deal with sales consultants and sales managers at dealerships. I didn't want to deal with the lies, false promises, bad service, and people trying to rip me off. My experience with Mercedes-Benz of Nanuet has been amazing. I was given a very fair deal, the customer service was outstanding. Rene, the sales manager, goes above and beyond for customers. He believes that every sale that is made counts, which is the problem with other dealers who don't have this philosophy. This is why here, everyone gets a wonderful customer service experience. He worked with me on numbers and was very fair and straight forward from the beginning. This was also the only Mercedes dealer that actually offered me a service maintenance plan. I dealt with 3 other dealerships for my GLE, and it's mind blowing how bad all these other dealerships were in terms of providing good customer service, and pricing the vehicles fairly. My sales consultant Butch was also very friendly and service oriented. They even checked in with me after delivering my car, to make sure everything was going well and told me that if I ever have any questions or concerns, that I can always call them. Let me tell you that this is where they passed the test with flying colors. I have contacted them about a few things after having my vehicle, and they always help me with what I need right away. They are all about building life long relationships with their customers. I will definitely lease more vehicles with them in the near future and in the coming years. Save yourself the time and trouble, and just go see them at Nanuet. It was worth the time and the drive.

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Welcome to Mercedes-Benz of Nanuet

WELCOME TO
Mercedes-Benz of Nanuet

Every dealership touts their customer service, but at Mercedes-Benz of Nanuet, it truly goes unparalleled in the area serving Bergen, Rockland and Orange Counties. That’s because customer service comes first and foremost in everything we do.

Our sales team works closely with our guests to determine exactly what they want and need in a luxury vehicle. This involves walking them through the new Mercedes-Benz lineup we have in stock, browsing our certified pre-owned models, and taking a look at our variety of used cars. We promise to provide all the information and tools needed to make an informed purchase.

After you make a choice, our finance team will step in to arrange a loan or lease that fits your budget, and our service team will be here to support you for years down the road. Our trained and certified technicians can handle any maintenance or repair you bring our way, and every job is completed with authentic Mercedes-Benz parts to keep your vehicle in optimal condition. What’s more, we keep a well-equipped fleet of complimentary loaner cars for our customers to ensure you’re never left stranded when service is involved, and we proudly offer complimentary car washes whenever you’d like one.

At Mercedes-Benz of Nanuet, It’s Not Business—It’s Personal®! We want you to walk away utterly content with your purchase or service, no matter what. Come see for yourself at 99 Route 304 in Nanuet, NY, and get in touch if we can help you out beforehand. We look forward to exceeding your expectations!

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(845) 624-1500

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99 Route 304 • Nanuet, NY 10954

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Today's Hours:

Open Today! Sales: 9am-7:30pm

Open Today! Service: 7am-7pm

Open Today! Parts: 8am-6pm

Mercedes-Benz of Nanuet

99 Route 304 Nanuet, NY

Phone: (845) 624-1500

http://maps.google.com/?q=99%20Route%20304%2C%20Nanuet%2C%20NY%2010954

Parts

Phone: (845) 624-1500

99 Route 304 Nanuet, NY

Sales

Phone: (845) 624-1500

99 Route 304 Nanuet, NY

Service

Phone: (845) 536-5900

99 Route 304 Nanuet, NY
41.101082 -73.9989699
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Mercedes-Benz of Nanuet
Mercedes-Benz of Nanuet
99 Route 304
Nanuet, NY, 10954 United States
(845) 624-1500
https:https://www.mbnanuet.com/wp-content/uploads/2016/07/MB-nanuet.jpg
Mercedes-Benz of Nanuet 41.101082, -73.9989699.