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⸻ I recently visited the service department for a sunroof issue and my vehicle inspection, and I couldn’t be more pleased with the experience. The entire process was handled quickly and with exceptional customer service. From providing a loaner car to offering refreshments, every detail was thoughtful and appreciated. Joe Gallagher and Penny were especially helpful—keeping me informed about the status of my service despite their busy schedule. Their professionalism and attentiveness truly stood out. Thank you for a great experience! ⸻
Very disappointed in the lack of communication. I dropped off my car on a Saturday and was going to pick up the same day. They sent a text that the car was ready and to let them know what time I would be picking up my car. I told them 4:30 and no one responded so I assumed it was fine. I arrived and they told me that the service dept closed at 4 and they couldn’t give me my car. It was never made clear that they closed at 4!! Very upset about this lack of communication.
I had the most seamless car buying experience at Mercedes Benz of Nanuet with Jim Butterworth. He was informative, patient and did not pressure me into anything I was unsure of. I’m very happy with my purchase and will recommend this dealership and the salesman Jim Butterworth to anyone looking to buy.
Quick and very smooth purchase even tho im from CT. Also Used car manager and Jonu Sam took their time to service the car i purchased. I highly recommend Mercedes Benz of Nanuet and Jonu Sam if youre in the market for a vehicle! Will definitely be back for my next Benz
Purchased a car CPO from this dealership. Dealt with Jonu Sam from the start after reaching out via Cargurus. The whole process was quick and painless, even for purchasing from out of state. I flew in to pick up the car and they had it detailed and ready to go. Would absolutely travel to buy again from them. Prices were competitive and cheaper than most of the other dealerships in the new england area.
Every dealership touts their customer service, but at Mercedes-Benz of Nanuet, it truly goes unparalleled in the area serving Bergen, Rockland and Orange Counties. That’s because customer service comes first and foremost in everything we do.
Our sales team works closely with our guests to determine exactly what they want and need in a luxury vehicle. This involves walking them through the new Mercedes-Benz lineup we have in stock, browsing our certified pre-owned models, and taking a look at our variety of pre-owned cars. We promise to provide all the information and tools needed to make an informed purchase.
After you make a choice, our finance team will step in to arrange a loan or lease that fits your budget, and our service team will be here to support you for years down the road. Our trained and certified technicians can handle any maintenance or repair you bring our way, and every job is completed with authentic Mercedes-Benz parts to keep your vehicle in optimal condition. What’s more, we keep a well-equipped fleet of complimentary loaner cars for our customers to ensure you’re never left stranded when service is involved, and we proudly offer complimentary car washes with every scheduled service.
At Mercedes-Benz of Nanuet, It’s Not Business—It’s Personal®! We want you to walk away utterly content with your purchase or service, no matter what. Come see for yourself at 99 Route 304 in Nanuet, NY, and get in touch if we can help you out beforehand. We look forward to exceeding your expectations!
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(845) 624-1500
Call Now99 Route 304 • Nanuet, NY 10954
Get DirectionsOpen Sunday! Sales: 9am-7:30pm
Open Sunday! Service: 7am-7pm
Open Sunday! Parts: 8am-6pm
