Customer Reviews
I had an excellent experience with Mercedes-Benz of Nanuet. Osiel and Rene were both incredibly professional, friendly, fair, and accommodating throughout the entire process. They made everything easy and genuinely made me feel valued as a customer. The level of service was exceptional from start to finish. I highly recommend Mercedes-Benz of Nanuet and especially Osiel and Rene!
It was an absolute pleasure getting a car from John at Mercedes! The experience was seamless. This process has been very stressful for us in the past and when working with John it was truly no headache at all and an actual joy. John was so incredible to work with!!
Austin M. was amazing! He impressed us with his honesty, kindness and attention to detail. He went above and beyond to make us feel comfortable and confident with our decision. He is an asset to this dealership. Bill L., James F., and Mike S. also outstanding. The level of customer service at Mercedes Benz Nanuet, NY was truly outstanding. I highly recommend Austin and his crew to anyone looking to buy a car. I will be sure to find him again for future purchases. Thank you for making our experience positive.
I was not sure if I wanted another Mercedes but my salesperson, Osiel Mancha, worked so hard to make sure all my needs were met, I was able to lease my new 2026 C300 quickly with the best deal with all the options I wanted. I can’t rave enough about my excellent experience with Osiel, highly recommend him. Moreover, Osiel made sure everything was in order especially since I live in NJ.
Very thankful for this dealership. They truly care about your experience and don't just try to sell you a car. They also have quality vehicles and won't sell you anything unless it is in tip top shape. Joe went out of his way to help me get the car that suited me best for this season of life. He didn't try and rush me but really allowed me to take my time and think through everything while making sure to provide any answers I needed. Will definitely be purchasing from this dealership again. Thank you all!
What an experience ! By far , hands down the best experience I have ever encountered with a salesman at a dealership. Tony Coban deserves 10 stars for the way he handled me and my wife. We all have been there before with some of these dealers, pushy and definitely not seeking to genuinely help you out and have your best interests at heart. Quite the opposite here with Tony at Benz of Nanuet. Me and my wife had been shopping to get her in a new ride and been to countless dealerships before walking in here and meeting Tony. He shows what ... Read More 
Google - Aug 18, 2026
Wow - such a great experience. Lots to say, 5* to the folks here, but in particular Austin Millen, I have to commend him, who was an incredible advisor to us.
We were an oddball case where we were actually making a used BMW purchase at a Mercedes Benz dealership! From the very beginning, the team made us feel calm, they were very patient with us throughout, and the entire purchasing process went through a few back and forth hurdles between us, insurance and the DMV, but Austin's expertise and calm nature brought us through. He would go above and ... Read More 
Google - Aug 18, 2026
I just took delivery of my new GLE 350. It is probably the 8th or 9th Mercedes that I have purchased or leased from Joe and Danny in past 15 years. I wouldn't be such a repeat customer if the experience hadn't been outstanding each and every time. Kudos to the entire team there at Mercedes Benz of Nanuet.
Joseph Horneman at Mercedes Nanuet NY put a compelling deal together quickly and was responsive even on his day off! Though I live closer to other Mercedes dealers, Robert Galbrecht’s service team at this same dealership makes the drive worth it.
Excellent service
What an amazing team of professionals not often available at car dealerships. Any group that can sell me on a Mercedes on the phone in 2 hours and deliver a car from Massachusetts, and get out of the business manager’s office in 20 minutes with all the lease documents completed puts most Mercedes dealers to shame. Osiel was a champion salesman and Renee a true managerial asset.
I had an excellent experience working with Tony. He was straightforward and transparent from the very beginning, which I really appreciated. He took the time to answer all of my questions, was patient, professional, and never made me feel rushed or pressured. His honesty, communication, and customer service made the entire process smooth and stress free. I highly recommend asking for Tony if you’re looking for someone who genuinely cares about his customers. Thank you again for a great experience!
Staff is kind and shuttle service is super convenient for running errands while you wait. I always have a great experience coming here but today was exceptional. It was raining and one of the staff went into his own personal backback to lend me his umbrella. Thank you, Walter!
MB of Nanuet is a great dealership. I've purchased both pre-owned and new cars from them and appreciate the quality of the cars and exceptional staff. Jim Butterworth helped me find exactly what I was looking for and is always available when I have questions. The service experience is also fantastic (thank you Anthony).
Excellent service and very friendly staff. Juan Rodriguez was very detailed throughout the process making’ the experience very smooth!
Tony Coban was my salesperson. He’s very knowledgeable and easy to work with. Made the experience easy and great!
Nanuet is by far the best Mercedes dealer I have dealt with. All around great experience with sales (new & used), service, and finance.
This is the third consecutive car I have purchased from MB of Nanuet and I would never consider any other dealership. The level of courtesy and professionalism there is unmatched. Dealing with Danny and Joe and the entire staff there is not like dealing with a dealership but it truly is like family. And their support does not stop the minute you drive out of the lot but continues for the entirety of the time you have the car. I can not thank them enough or recommend them any higher.
Joe H. was awesome at finding and getting my GLS. Go to him.
Buying my Mercedes was a great experience from start to finish. James was knowledgeable, professional, and made the entire process smooth and stress-free without ever being pushy. I couldn’t be happier with my new car and would definitely recommend asking for James if you’re in the market for a Mercedes.
I had an excellent experience purchasing my GLC 300 Coupe aka dream car. My salesperson, Osiel Mancha, was incredibly patient, professional, understanding, and never once made me feel pressured. He took the time to answer all of my questions and made the entire process comfortable from start to finish.
Rene Garcia, the sales manager, was welcoming and accommodating. Since we weren't able to finalize everything at the dealership because it was late at the end of the week, they went above and beyond by arranging to have the vehicle delivered to a convenient location so I could complete the purchase. ... Read More 
Google - Jul 26, 2026
The best dealership experience I have ever had. It was so easy. Will definitely be buy all of my cars here.
Michael Messina was an amazing sales person! He was knowledgeable and kind. He never once pressured us into purchasing the vehicle. He gave us many options and took his time with us!
The customer service is top of the line at this location.
I had a fantastic experience working with Austin and the team at Mercedes Benz in Nanuet. Austin was incredibly helpful throughout the entire car buying process, making everything simple and stress free. He was flexible with my very busy schedule, always responsive, and took the time to answer all of my questions. His friendly, personable approach made the experience even better. Highly recommend!!
Love Love Love Mercedes Nanuet. Professional and caring, they go the extra mile to make leasing a car a wonderful experience!
I recently purchased a car from this dealership in Nanuet and had an excellent experience. Sam, the salesman, was professional, attentive, and incredibly helpful throughout the process. He made sure both my mom and I felt comfortable and informed every step of the way. His knowledge and friendly demeanor made everything run smoothly. I absolutely love my new car and want to extend a big thank you to Sam for all his assistance! Highly recommend this dealership!
⭐⭐⭐⭐⭐ Outstanding Experience Leasing Our New Mercedes-Benz GLE 450; Sales Associate: Mubeen Rana.
My family and I recently leased a Mercedes-Benz GLE 450 from Mercedes-Benz of Nanuet, and the entire experience exceeded our expectations. From the moment we walked in, the service was exceptional, and every member of the staff was professional, welcoming, and focused on making the process as smooth as possible.
A special thank you goes to Mubeen Rana, who was outstanding from start to finish. Mubeen was incredibly knowledgeable about the vehicle, patient with all of our questions, and took the time to make sure we fully understood every aspect ... Read More 
Google - Jul 2, 2026
Made the vehicle purchase over phone Sales rep was very helpful and made it all process easy
I had an outstanding experience at Mercedes-Benz of Nanuet, and I can't recommend them highly enough—especially my salesperson, Jonu Sam.
I had less than 24 hours to decide on an end-of-month deal, and Jonu went above and beyond to make the process as smooth and stress-free as possible. He was never pushy or pressured me into a decision. Instead, he simply presented the facts, answered every question honestly, and gave me the time and space I needed to make the right choice. His patience, professionalism, and willingness to work around my timeline made the entire experience incredibly easy.
The ... Read More 
Google - Jun 30, 2026
I had an excellent experience working with Osiel Mancha at Mercedes-Benz of Nanuet. He was professional, knowledgeable, and incredibly helpful throughout the entire process of purchasing my GLC. Osiel took the time to answer all of my questions, made sure I understood all of the features, and made the experience smooth and stress-free. His attention to detail and commitment to customer service truly stood out. I highly recommend Osiel to anyone looking for a new Mercedes-Benz. Thank you for making my GLC purchase such a great experience!
This dealership is amazing. From John Geraci in sales to John Vallario in service, this place is top notch. No reason to go anywhere else for a Mercedes!!
My Salesman, Jim Butterworth went above and beyond to make sure I found exactly what I was looking for. Jim was incredibly patient and knowledgeable and truly cared about my satisfaction. It was one of the best buying experiences I’ve ever had.
I came in over the weekend and had the pleasure of working with Austin. He was incredibly knowledgeable, patient, and made the entire experience easy and enjoyable. He took the time to answer all of my questions without making me feel rushed. I would definitely recommend asking for Austin if you're looking for great service!
They were very patient and I really loved the experience. My first time buying a Mercedes and I will continue with them again if able to. A special thank you and shout out to Jonu Sam who was amazing, very nice and had all the patience in the world. It was a smooth process. Thank you Mercedes of Nanuet.
Joe was amazing and very talented in the role he explained everything and went above and beyond to make sure i got what i needed
Joe Melso was an excellent salesperson. Knowledgeable about the products, not pushy, and he made it happen for me. I highly recommend him and this dealership.
Mercedes-Benz of Nanuet is Top Quality for both Sales & Service!! Tony in Sales is extremely Professional and a pleasure to do business with. We will definitely be back in the future and look forward to remaining clients of Mercedes Nanuet and Tony in Sales.
I had an outstanding experience purchasing my Mercedes. From start to finish, the entire process was smooth, stress-free, and genuinely enjoyable.
A special thank you to Mike, who went above and beyond throughout the entire experience. He took the time to show me the car in detail, answered every question I had, and made sure I felt comfortable and confident every step of the way. There was never any pressure; just great customer service, professionalism, and a genuine desire to help me find the right vehicle.
Buying a car can sometimes feel overwhelming, but Mike made the process seamless and ... Read More 
Google - Jun 12, 2026
I had a great experience working with Sam, he and the finance team made my experience with buying out of state very easy!
I just leased a 2026 Mercedes Benz from Mercedes Benz of Nanuet. I have been a Mercedes customer for over 35 years and have purchased or leased eight vehicles over that period. This is the first time I have worked with MB of Nanuet and I can say that it was without a doubt the best car purchase/lease experience I have ever had. From finding the right car for me with my exact specs and color, acquiring the car in a timely fashion, pricing the car and arranging the transaction, and finally to their taking almost two hours to demonstrate all ... Read More 
Google - Jun 3, 2026
This is the only dealership I will go to. The employees are very knowledgeable and very courteous. Everything they do is top notch. Customer satisfaction is the number one priority!!!
I was in a major time crunch and needed to trade in my car and purchase a new one quickly. I reached out to Juan, and by the end of the week, I was driving my new car. As always, Juan made the process smooth and effortless. He is attentive, caring, and always available to answer questions before, during, and after the sale. His level of customer service is unmatched, and I truly appreciate how easy he made the entire experience. Thank you again, Juan!
Very professional and knowledgeable Friendly and curtios I will definitely recommend to friends and family very please
Amazing costumer service and great atmosphere
My experience with Mercedes-Benz and Nanuet has been wonderful. I have been leasing cars since the year 2000 Juan Rodriguez is my salesman and he is the best he’s very professional, courteous and knowledgeable. I am extremely happy with every car that I have leased from them. The dealership is a pleasure to visit. It’s immaculate and everybody there is very friendly and personable. Jose is my service guy and he is always wonderful and takes care of my car when I bring it in, and also very knowledgeable. I highly recommend doing business with Mercedes Benz in Nanuet.
Juan at mercedes Nanuet was outstanding in finding the right car for me and was very professional throughout the whole process
After 15 years of purchasing vehicles here, I can say without hesitation that this is the ONLY dealership I will ever trust with my business — and the reason comes down to three incredible people: Rene, Juan, and Osi.
These gentlemen have never once made me feel like just a number. From my very first purchase to my most recent one, they have consistently gone above and beyond to make sure I was taken care of — not just during the sale, but long after I drove off the lot. They remember you. They follow up. They genuinely care.
Rene is an absolute ... Read More 
Google - May 29, 2026
John Geraci was a pleasure to work with. Even though there was a minor glitch John went above and beyond to fix the situation. I am so happy with the entire experience and would recommend this Mercedes dealership. John and the manager,Will, were amazing and so professional! Thank you
Very professional I will definitely introduce to my friends for future purchases
Great experience with Nanuet Mercedes Benz, Joe was amazing, he took the time to explain everything in details and made me feel special throughout the entire process. Bill, the manager, was also great and very considerate with the price. Mike was great helping me with all the paperwork. They were great an amazing team and made my experience unforgettable. Thank you!
Great experience!
I recently purchased my new car and had an amazing experience from start to finish. The dealership was professional, welcoming, and made the entire process smooth and stress-free..and I must say a lot of fun!!
My sales consultant, James Butterworth was outstanding — knowledgeable, patient, and never pushy. He took the time to answer all of my questions and made sure I felt comfortable every step of the way.
I truly appreciate the excellent service from
the whole team at Nanuet Mercedes and would highly recommend this dealership, especially Jim Butterworth, see him for your new vehicle. Thank you Jim ... Read More 
Google - May 13, 2026
Excellent experience from start to finish. Rene and Sam were both a pleasure to work with professional, straightforward, and respectful throughout the entire process. The pricing was transparent, communication was great, and we were able to make the deal happen the same day without any games or surprises. This is exactly how buying a luxury vehicle should feel. Highly recommend this dealership if you value honesty and great customer service.
I can’t say enough great things about Mike Messina. Mike guided me through every step of the car buying experience with professionalism, patience and ease, and he handled all the details so the process felt smooth and stress-free. It’s rare to find someone this knowledgeable, honest and committed to great service. I’m thrilled with my purchase and so grateful for Mike’s help!
My wife and I were looking for a used Sprinter passenger van. They aren’t the easiest vehicles to find, especially in good condition. I called multiple dealerships and went through financing options with lots of them. Mercedes-Benz of Nanuet was the only one that didn’t pressure me and did anything and try the bait and switch. Jonu Sam was our salesman and was professional and friendly. We ended up flying out from Indianapolis and driving the van back. It has had no issues. We are incredibly happy with the whole experience. I would highly recommend purchasing a vehicle ... Read More 
Google - May 9, 2026
This is my second car purchase with Mercedes of Nanuet. Thank you Joe H the salesman with integrity. I appreciate your honesty and support.
Honestly I never write reviews and I’m about a year late but this is one of the best customer service at a dealership I’ve ever experienced! Shoutout to Tony and James. Will recommend a million times.
This was truly a 5 star experience . The sales agent , Joe Horneman could not have been any more helpful. He put me into a higher grade beautiful Cabriolet on the same day I came in to just look around. I love the car! He followed up and gave me a tutorial where everything is and how to use it. Thank you for taking care of my documents too!
Mike Messina was super helpful and knowledgeable about the product and super patient with us. We will always be going to him for all our Mercedes needs for me and my friends and my family.
Worked with Osiel and my experience was nothing but seamless and easy. He has been attentive to all our requests and needs. I will definitely be looking forward to working with Osiel again.
Amazing dealer, easy to work with, ask for Juan, he is super nice and helped me out a lot, very happy with my new Benz.
Tony at Mercedes Benz of Nanuet was outstanding. He was very knowledgeable and helpful. He made my car buying experience very easy. I will be recommending all my friend to him.
John Geraci was our salesman. He made our experience extremely easy. He was very knowledgeable, no pressure, and he provided pricing right in front of us without having to go back and speak with the finance manager. A very satisfying experience! We will definitely go back when our lease is up!
this was my first Mercedes purchase. Jonu Sam has to be the utmost professional and knowledgeable salesman I have ever encountered in my tenure of purchasing a new vehicle. please ask for sam if shopping with Mercedes of Nanuet!!!
Cannot say enough how satisfying the experience of purchasing a car from Jim Butterworth was. He was kind and patient, he found me the perfect car. I highly recommend using Jim Butterworth and Mercedes-Benz of Nanuet
Super experience from start to finish. Couldn't be better.
Very pleased with MB Nanuet. I've burned through two other MB dealers that were just not cutting it, as they were slow to respond and sometimes didn't call back at all. After all, I was not going to beg them to sell me a car! Later on, I was introduced to Sam and I could not have been happier with the service he offered. He was prompt and professional and in the end we made a deal pretty much all over the phone & email. Sam was extremely responsive and actually listened to some of my questions and ... Read More 
Google - Apr 14, 2026
This dealership is very professional, I recently worked with Sam and Bill on purchase of new car. They were great to work with. Attention to detail and very polite. I would definitely recommend this dealership to anyone looking to own a Mercedes.
Wonderful dealership experience. Everything was first class and Austin our sales rep was fantastic!!
My fourth vehicle in a row from MB Nanuet! David Cohn provides truly personal service with upfront fair pricing, meticulous attention to details, and follow up through the whole ownership of car, even to working together with service department. I cannot think of a more reputable and honest dealership which has earned my complete trust.
Just worked with Osiel to get my 2026 GLC and it couldn’t have been a smoother experience. He was very attentive to my needs and made the process feel so easy. I highly recommend Mercedes Benz of Nanuet and Osiel for a smooth, professional and efficient car-buying experience.
Excellent experience. Michael was super helpful and knowledgeable. Dealership spick and span. Would definitely recommend.
“I recently purchased my third car with Juan Caraballo, and once again, the experience was amazing. His customer service is outstanding—he makes the entire process smooth, stress-free, and enjoyable. I truly appreciate his professionalism and dedication. I’m very satisfied and highly recommend him to anyone looking to buy a car!
If you are looking for an over the top outstanding vehicle accompanied by continued excellent advice, accessibility, knowledge, insight, and caring, then look to Jim Butterworth at Mercedes of Nanuet to purchase/lease what is a superlative driving experience. Jim has continually solved my questions being a new Mercedes owner, with caring, understanding, great solutions, and a smile! From Apple Play to ventilation, no questions are too small, and answers are always delivered quickly! I can honestly say that I LOVE my Mercedes, and I LOVE Jim Butterworth. This is the BEST of the BEST! 10 Stars! Thank you Jim for ... Read More 
Google - Mar 25, 2026
I had a very good experience here. It was smooth and fast. Jonu Sam was amazing to work with. He came recommended by my friends and family. I love the car.
I had a truly great experience at Mercedes-Benz of Nanuet. I was in a unique, last-minute situation where I needed to purchase a car the same day, and the entire team went above and beyond to make it happen seamlessly.
A special thank you to Austin, who was incredible from start to finish. I reached out around 10am, and by noon he had driven all the way to Westchester to pick me up—something I genuinely didn’t expect and really appreciated.
Also, a big thanks to Jade in Finance. After reviewing my credit application, he was able to secure ... Read More 
Google - Mar 22, 2026
I never thought I’d ever own a Mercedes. The sales team at Mercedes of Nanuet made it possible. They are not pushy they sincerely care about their customers needs and do their best to work with you. They are completely full service I didn’t even have to call my insurance company. When you speak about PHENOMENAL service and a quality product this is the dealership to GO TO! One of a kind service!
I’ve been working with Joesph. Awesome experience and he knows a lot about sprinters and has been super helpful. Have not made a deal yet but looking forward to working with them.
Excellent experience at Mercedes-Benz of Nanuet. They are courteous & professional. Thank you John, James & Billy for your stellar service! I highly recommend them! MG
(Translated by Google) I am very friendly and professional 🙌🏻 (Original) Soy muy amigables y profesionales 🙌🏻
I cannot say ENOUGH about the service, professionalism and kindness I received from Austin and James! From the moment I spoke to Austin I knew I was in excellent hands! James the finance man did his absolute best to get me the best deal. I highly recommend Mercedes Nanuet. If I could give 10 stars I would! Thank you! I appreciate everything that was done for me.
My salesman Fred Gruber is excellent! I have leased several cars from him over the years. He is very patient and helpful to me and my husband. Rob in service is also very helpful.
We received excellent services Jim and the entire team were great, strongly recommend the site and staffs👏
Mercedes-Benz of Nanuet and the staff are a true delight to work with. From the moment you walk in the door the staff does everything they can to make you feel welcome and answer any questions you may have. I had the pleasure of working with David Cohn who is extremely knowledgeable and courteous. David is there to answer any and every question you have, always taking the time to walk through questions in great detail. From the first test drive throughout the entire purchase process, the staff made the entire experience enjoyable and seamless.
Great service!!! Thank you for Mr. Sam to help me get my new benz!! Great team.
Sales crew was good. They helped a lot.
Great people. They made my purchase very pleasant.
I wanted to take a moment as share my amazing experience at Nanuet Mercedes. My salesman Jim was kind, honest, fair. Not three worlds we hear about the average car sales man. It had been so long since I purchased a new car and I was nervous, and excited. He found me what I needed within the price I wanted to spend. When it came time to go over the technicals of my new car he was incredibly patient. Jim I hope we made you laugh a little. Thank you for everything! If you need to buy a new car ... Read More 
Google - Feb 17, 2026
Thanks Juan. I just love my new (and second) Mercedes GLA250.
We had an excellent experience working with Joe at Mercedes-Benz of Nanuet. He answered all of our questions thoroughly and presented our options with clarity and transparency. It was clear that he is a strong team player who works seamlessly with his colleagues, including the finance department, reflecting a culture of collaboration and excellence that made the entire process smooth and reassuring.