Customer Testimonials
Great service! Sales rep goes above and beyond in providing information and assistance. Service department is also top notch.
Jeff in parts is the best. I needed a specific part I thought I knew I needed, but he helped in making sure it was the right part to the precise part. Would highly recommend asking for Jeff for your parts inquiry
Sam was honest, professional and thorough while we went through the decision process for a new vehicle lease. Prior to visiting MB of Nanuet, we’d been working with MB of Paramus and just felt the service was quite pushy to say the least. That experience left us feeling unwelcomed and unsure about the brand. In trying to search for the right vehicle to fit our need, over and over the salesperson pushed an on the floor SUV that we’d considered but ultimately knew it was not for us. After we expressed this…we pretty much was discarded. Upon ...
I visited several Mercedes dealerships during my car search, and Mercedes-Benz of Nanuet stood out for one reason: Jacob Topor. Jacob was exceptional—proactive, thorough, and incredibly efficient. He went above and beyond to present me with different options, explaining them clearly and getting straight to the point with pricing. As someone with a busy schedule, I truly appreciated Jacob's kindness, support, and candid approach. He made the entire process seamless and enjoyable. If you're in the market for a Mercedes, I highly recommend working with Jacob. He sets the bar for outstanding customer service.
James Fede provided great service and a great car deal that I could not refuse. Not to mention I love the positive atmosphere energy. I definitely will be back for my next car purchase.
Was a pleasure working with MB Nanuet and Michael Messina for a smooth transaction. All associates were kind and on top of every step of the buying process!
Joe Melso is not your typical salesperson. He is simply a terrific person, someone whose handshake is as good as gold and he has complete knowledge of his vehicles. I would not buy a Mercedes van from anybody but Joe!!!
Our experience was outstanding! Our salesman Jake and the Sales Mananger Renee couldn't have treated us better!!!
I had an outstanding experience at Mercedes-Benz of Nanuet, where the customer service exceeded all expectations. From the moment I arrived, I felt like part of the family, thanks to the exceptional hospitality from Dealer Principal Rich Hesse, who made sure every detail was taken care of. My salesman, Dave Cohn, was the epitome of professionalism—attentive, knowledgeable, and always putting customer service first. His approach made the entire process seamless and stress-free. It’s rare to find a dealership that combines expertise with such genuine care for their clients, and Mercedes-Benz of Nanuet truly delivers on both. I highly ...
Just picked up a C300 from MB Nanuet and couldn't be more happy with the car and the experience. Jim Butterworth made the purchase experience seamless. Zero time wasting, great value on my trade, and I was in and out of the dealership in under an hour when I came in to pick it up. The finance manager was also great and made the paperwork painless. This is the 3rd Mercedes my family has purchased from MB Nanuet and the 2nd from Jim, and I won't be going anywhere else for a Mercedes. Highly recommend MB Nanuet to ...
Usually getting a car is deceptive and frustrating. Not at all this time. Smooth sailing and easy. What was said initially is what was done. Highly recommend!
Joseph Horneman is a gentleman who excels as a Client Representative of Mercedes Benz of Nanuet. He is thorough, efficient, and crystal clear to understand what I needed in a vehicle. He delivered an unbelievable vehicle to me. I was able to drive away with complete confidence in knowing how to operate this vehicle in a safe, efficient, and enjoyable manner. Thank you, Joe, for making this a truly seamless transaction.
I am a loyal MB customer lucky to have a met an honest salesman years ago. Recently I was in need of a reliable car for my daughter and grandchild. We drove up from Ridgewood, NJ to together for our families 4th MB. Always with Mr. Osiel Mancha. When you trust the service you receive the experience is always memorable. Thanks again and Happy Holidays.
5/5, and I'd give it a 6/5 if I could thanks to the attention and effort Austin Millen put to my car needs! From the start of our interaction, I felt that he was invested in putting me in the right car, and his patience was unmatched considering I test drove 3 before finally getting into my perfect vehicle. Thank you Austin!
I recently purchased my fourth vehicle from Benz of Nanuet, and as always and ever since Rich has taken ownership of this biz, my experience was nothing but exceptional. My goto sales person is Juan Rodriguez who is the epitome of what a car salesman should be. He is incredibly attentive, taking the time to understand my needs and preferences without any pressure. His friendly demeanor and genuine interest in helping me find the car which we want is second to none. He is caring and responsive, always promptly answers all my questions and addresses any concerns even after a ...
Jake was super helpful in helping me find my car! Thank you again!
Mike was the best! He made getting a new car such a pleasure. Would strongly recommend Mercedes if Nanuet!
My wife recently leased her first Mercedes-Benz at Mercedes-Benz of Nanuet, and the experience was nothing short of exceptional, thanks to Mike Messina and the incredible team there. From start to finish, Mike made the entire process seamless, enjoyable, and stress-free. As this was my wife’s first time at Mercedes-Benz of Nanuet, she didn’t know quite what to expect, but Mike exceeded every expectation. His professionalism, knowledge, and genuine care for his customers truly stood out. He patiently walked her through every detail, answered all her questions, and ensured she felt completely confident in her decision. It was ...
Working with John G was a pleasure. Our car as delivered on schedule and as specified. We are looking forward to a continuing relationship with the dealership.
James F was amazing and made it happen !!! He even emailed me a few helpful links so that I could learn how to use the cars system!!! I regret not getting my first Benz from here because the process was so much better and easier this time around. The team was very professional and friendly!! Thank you so much !!!
Joe helped me on purchasing a Sprinter. He made this transaction very easy
Joe Horneman was fantastic with showing me several cars and test drove them i purchase a 2025 Gle 350 he went over entire car. I went back the next day and Joe went over my question again HE was great also Rene sales manger was very helpful to am very pleased with whole staff at Nanuet Mercedes Benz can't say enough great experience.
We had the best experience at Mercedes of Nanuet thanks to Jim Butterworth. He really took his time finding us the perfect car and even delivered it to our house himself when we couldn’t pick it up because our baby boy decided to come early!!! AND he brought him this adorable Mercedes teddy 🥰 I highly recommend trusting Jim with your next purchase. We plan to continue going back to him for all of our future purchases as well.
Such a great experience. Both Jim Butterworth in Sales and Penny in the Service Dept were top notch. Highly recommend!!
Thank you Billy and your team for the phenomenal service! I brought in my Sprinter Van for a check engine light on Tuesday. The problem was diagnosed, fixed and ready for pickup by Thursday. If you drive a sprinter you need to come here. I’ll be back for all my service here! Thanks again Billy.
I had an amazing experience getting my Sprinter van serviced. Rosemery was incredibly dependable, keeping me updated throughout the entire process and ensuring the work was completed as quickly as possible. I’ll definitely be bringing my vehicle back to this location for all future service needs. A big thank you to Billy and Rosemery!
Joe Horneman was our salesman in October/November of 2024. He emailed us various options as they came available for CPO vehicles. Most importantly he listened to what we were seeking and helped us find what we wanted at a fair price. He also spent a lot of time educating us about all the great features of our new car as well as some things I didn’t know about another Mercedes I own that he did not sell us. Highly recommend Joe and MB of Nanuet!
The services provided at Mercedes Benz Nanuet is unmatched. Jake T. was super welcoming and knowledgeable about showroom vehicles . Jake was available even on his days off to answer all questions, comments and concerns. He was able to get me into a beautiful 2024 C300!!! Thank you so much to the entire team and we will continue business in years to come.
The process of purchasing a vehicle gets easier and easier. Joe Horneman is awesome. We’ve purchased five vehicles from him. He’s a great listener and relentless at securing the best price/vehicle possible.
Excellent dealership and Mike Messina is the best Salesman at Mercedes!
Merceds Benz Nanuet was an amazing experience all thanks to Austin! He was so helpful and knowledgeable when my husband and I came in. He answered all my questions and didn’t make us feel pressured! Will definitely be back for Austin for our next trade in!
Second lease from this dealership and I couldn’t be happier that I found the salesman Osiel my second time around. In a transactional world, Osiel showed a level of care, connection, and knowledge you don’t often find. Osiel identified what I wanted to save and put me in a car I was most comfortable with. From my priority features to color to cost, he navigated my asks with charisma and made sure I was happy before taking any next steps. Ask for Osiel next time you’re leasing at Nanuet if you want someone who puts you first!!
I recently had the pleasure of working with Jake when purchasing my new car, and I cannot recommend him highly enough!
Mercedes-Benz of Nanuet provided such a wonderful experience for me when looking for a new car. My family has also purchased from here and I’ve always heard how great John was, so it was nice to put a face to a name, when it was my turn. John was very polite and informative and provided an overall great experience. He help me get set up in my new vehicle and answered any questions I had. I would recommend anyone to this location for service or sales. Thank you!
I’ve recommended Austin to anyone who will listen! He’s made for this job, he isn’t pushy, doesn’t make you feel pressured, and he’s just an overall patient person who is happy to answer any of your questions no matter how silly they may seem. I wish there were more salesmen like him who don’t just make you feel like a number.
I recently purchased a new C300 from Mercedes Benz in Nanuet. I love my new car. I really appreciate the help from Fred Gruber. He was amazing. Very patient dealing with all of my questions. I highly recommend this dealership.
I just took delivery of my new S 580. Thanks to Michael, the entire experience was a pleasure. Always a fun time buying a car when the dealership and staff are working together. Can’t say enough about Nanuet and Michael.
Amazing experience at Mercedes-Benz of Nanuet! The team was professional, attentive, and made everything smooth and enjoyable. Special thanks to Joe for his knowledge and patience in helping me find the perfect car. Thrilled with my new vehicle—5 stars!
Always exceptional customer service
Absolute pleasure dealing with Dave and Billy. The process was seemless and enjoyable which is why my family has been working with Dave for over 20 years.
I want to express my sincere gratitude to Penny O’Toole, service advisor, and Joseph Gallagher, business development manager at Mercedes Benz of Nanuet. You both exemplify exceptional service and professionalism—truly five stars and beyond!!!
Very helpful
Thank you to James & MB of Nanuet for always going above & beyond for me. 2nd time around making a purchase with James & he never fails to deliver results. I’m loving my new 2024 c300 😍
Excellent, very attentive to detail with friendly service
My experience with Jonu Sam was awesome. He worked with us and our bank to ensure everything was ready for a rewarding experience with our new car!
Best Mercedes Benz dealership! Excellent customer service. Fast and efficient! Great deals on cars. Highly recommended from a NJ customer!
I recently had the pleasure of working with my GO -TO car salesman, John Geraci. He goes above and beyond to help you and understand your needs. I have gotten my last few cars from him. He makes everything very simple and stress- free. I highly recommend him and MB of NANUET to my friends and family. Thank you! Rachel S
Our experience with this dealership was incredible because of Joe! He was super knowledgeable about the GLS and was down to earth. The entire experience was easy and my husband and I are over the moon about our new car. Can’t say enough about Joe and the entire team. Thank you for making our first Mercedes purchase an unforgettable one. Highly recommend!!!
Austin Millen is the go-to sales rep! Friendly and professional.
Juan Rodriguez-Caraballo and the entire team were amazing. Juan was professional and patient. He went over the entire car with me, which took a while! He took time and I never felt rushed. Best of all the car is amazing.
Jim Butterworth and Danny Siegel from Mercedes-Benz of Nanuet are two of the nicest sales professionals I’ve ever worked with! I bought a CPO GLE 350 and just wasn’t happy with it. The car just didn’t feel right for me. After 2 days I went back and told them my dilemma and as part of the MB CPO program, they honored an exchange and took the car back. They worked with me to get into the right vehicle and I purchased a new GLS 450. They put in so much extra work to change the vehicles out with the DMV, ...
I had THE BEST experience with our agent, Tony Coban!!! Tony's energy is unmatched! He's got the right balance of enthusiasm, professionalism, and a great sense of just what we need! He delivers! From our first moments in the dealership with him to when he put the keys in our hands, just wow! Go and see Tony for white-floce service at Mercedes at Nanuet!
Passed by out of curiosity and ended up meeting with gentleman named Austin told him my situation and he tried everything in his power to help me get out of my current contract but unfortunately we wasn’t able to I don’t see this as a bad thing though I’m more informed now on the process and have a better understanding to my situation and bc of his dedication to my family and myself I’m steps closer to joining the Mercedes family. So thank you to Austin for going above and beyond and do what he can ...
Excellent service
I recently bought myself a nice present from here. Jake, my salesperson, was great to work with. Very attentive and customer-focused. Great communication & attentiveness throughout the entire process (including after the purchase). Going above and beyond to ensure I was comfortable and happy w/ my new purchase. I did not feel any sort of pressure at any time. Highly recommend this dealer if you're in the market for a MB. Thanks for the new toy! 🙂
Outstanding sales experience. Thanks to Joseph Melso—patient, professional, courteous, respected my time. From initial contact through vehicle delivery, the process could not have been better. Highest recommendation.
Great experience purchasing a new car with Sam (Jonu). Easy to deal with and accommodating.
“Definitely recommend this dealership! John, the salesperson, and Penny, the service manager, are both amazing. They are genuine, honest, and truly embody Mercedes’ catchphrase: ‘It’s not business, it’s personal.’ It’s rare to find such dedicated and sincere people. If you’re looking for a top-notch experience, this is the place to go!”
Just purchased my first car from Jake. He was very knowledgeable and made the experience super easy for a first time car buyer which we love. Will definitely be going back to him in the future
My salesmen John Geraci was awesome, professional and with a wonderful sense of humor and knowledge. He made the transaction uncomplicated and in an extremely timely fashion. I would recommend your dealership and John to my friends and family.
MB of Nauet is the best around. Salesman Tony Coban is the absolute best hands down. Very knowledgeable and goes the distance for everyone I have sent there…I wouldn’t go anywhere else or deal with anyone but Tony Coban….he’s the man!
What a great experience at Mercedes Benz of Nanuet . I walked in and sales representative (Juan) approached to me asking if I needed help. I said yes please I’m looking for an affordable vehicle for my daughter. She’s turning 16 . And Juan guided me through the whole process. My daughter is super happy. With her pre owned GLC 300. Thank you all at Mercedes Benz of Nanuet from the sales department to service department and financial department. I got a good financial deal. You should check it out before deals expires… Rene, rafael, Rich ,Juan and bill . Thank you again. ...
I had an exceptional experience dealing with Austin!!!! I was looking online for a certain car because I didn’t want to settle. I came across the car that I wanted and I called Austin to see if he still had it in stock. And he sent me a video of the car. And he went above and beyond for me to get the car. And I never met him in person yet!!! I’m very grateful for him and I would definitely do business with him again.
This dealership is excellent! I have worked with Tony Coban for over 6 years and his sales experience and knowledge have never let me or my spouse down. We are both very grateful to have his expertise when investing in cars. We plan on continuing to utilize Tony’s services for our next car purchase
Awesome service. They are always fast, polite and easy to deal with. Bill Ackermann is always ready to please. Rich Hess the owner always takes the time to ask how my service is and what else he can do for me.
Awesome service. They are always fast, polite and easy to deal with. Bill Ackermann is always ready to please. Rich Hess the owner always takes the time to ask how my service is and what else he can do for me.
Been leasing with Osie for years. I’ve always been treated with the upmost respect as a customer and he has always delivered exactly what I’m looking for. The reason why I continue to give my business to MB of Nanuet is due to his excellent customer service. He is the guy to go to if you are in the market for any type of Mercedes 🙂 Mary A.
I had the pleasure of working with Austin during my recent car purchase, and I couldn't be happier with the experience. From the moment I walked in he made me feel at ease with his friendly demeanor. He patiently walked me through all the choices, answering my countless questions with clarity. At no point did I feel rushed or pressured, which made the process so much more enjoyable. Thank you for helping me find the perfect car!
Another wonderful experience with Joe Horneman and the team at Mercedes-Benz of Nanuet.
The entire service department is great! Though I have not been to the sales department yet, I hear they are too 🙌
I just recently leased a car, and the entire experience was amazing, all thanks to Joe & Mercedes Nanuet. Joe took the time to understand exactly what I needed, especially considering the needs of me and my boys. He was incredibly patient, making sure I found the perfect suv style and color 😉 I felt like I was working with a friend! It didn’t feel like I was just working with a salesperson! If you’re looking to lease a car and want someone who truly listens and cares, go see Joe. He’s the best, and I couldn’t ...
We recently purchased a vehicle from Mercedes of Nanuet and had the pleasure of working with James Butterworth. Our experience was excellent from start to finish. James was knowledgeable, patient, and made the entire process smooth and enjoyable
I had a fantastic experience with Mercedes-Benz of Nanuet and specifically would like to call out David Cohn at this dealership. From the moment I walked in, David's approach was attentive, patient and knowledgeable. He went above and beyond to help me understand the available options, made the process painless and ultimately found the perfect car for me and my family. I would recommend him without reservation.
Thank you to James Fede for providing a positive experience. My wife was in the market for a new vehicle and visited this dealership. James took the time to understand her many requests and offered us the best deal available at this location. I would recommend James to assist you in the purchase process.
I just renewed my Lease with Nanuet MB and I can’t thank you enough how things went through smoothly. It took only 2 days to complete to renew the Lease . I have been dealing with Nanuet MB for more than 20 years never had an issue from sales ,finance and service. I’ve always treated like a member of there family! David Cohn is superb he understands my needs and always Delivers.. I hope he won’t retired any time soon ! He is a big part of this dealership’s.. His knowledgeable of what the car has to offer .. His always ...
I recently had the pleasure of going to Mercedes Benz of Nanuet and meeting Austin Millen who was exceptionally helpful and extremely knowledgeable about all the different models. He took the time to answer all of my questions and ensured that I felt very comfortable throughout the entire process. The staff at the dealership were just as friendly and welcoming as well. I highly recommend visiting Mercedes Benz of Nanuet and asking for Austin to make you feel right at home.
John Geraci was great to work with. I highly recommend their entire team. The lease process was fast and efficient, and they even took the time to show me all the features on the new vehicle.
Salesman Joe Melso went over and beyond in helping me with my sprinter purchase. He was very informative and super easy to deal with. Made the entire process for our company quick and painless. Everyone in the dealership was friendly and pleasant as well. Thanks again Joe, appreciate your efforts !!
This was my first purchase of a Benz and from my initial encounter with my Sales Consultant Jonu Sam I was impressed with his professionalism and knowledge. He was very patient and helpful from the beginning to my driving out with my vehicle, the financial officer was also friendly and professional, you all exceeded my expectations. Will definitely recommend you to my family and friends.
I recently had the pleasure of working with Juan at Mercedes Benz of Nanuet, and I can confidently say that the tagline is right: it’s not business, it’s personal. Juan was incredibly kind and patient throughout the entire process. He kept me in the loop at all times and made sure I knew I was valued. His dedication to ensuring I had a positive experience was evident in every interaction. If you're looking for a salesperson who truly cares, Juan’s the best. Highly recommend! ---
I had an excellent experience at Mercedes Nanuet. The staff was knowledgeable, friendly, and not pushy at all. They helped me find the perfect car within my budget, and the whole process was smooth from start to finish. I would highly recommend them to anyone looking to buy a new or used car! Ask for James!
I recently had the pleasure of purchasing a car from Mercedes Benz, and I couldn't be happier with the experience, thanks to Sam. From the moment I walked in, Sam was attentive, knowledgeable, and genuinely interested in helping me find the perfect vehicle. His professionalism and dedication made the entire process seamless and enjoyable. Sam took the time to understand my needs and preferences, providing insightful recommendations and ensuring I was completely satisfied with my choice. His attention to detail and commitment to customer satisfaction are truly commendable. I highly recommend Sam to anyone looking for a top-notch car-buying ...
Mike Messina and Jake from Nanuet Mercedes provided exceptional customer service in finding the exact model, color combination and desired options that I was looking for. They also provided a complete operational overview when delivering my new car. I have been driving Mercedes for some 20 plus years and will always trust Mike Messina to provide a first class buying experience. Wouldn't think of going anywhere else.
I had the best experience ever with Joe and his team. I came in with low expectations and was not hopeful to find what I want but He was sharing the same excitement with me choosing the best option. I also am very happy with Tommy from mechanics who helped me out to pick the best accessories for my car. They are very honest with their opinions. Thank you!! Will forever be their customer
Recently we bought our 3rd Mercedes at Nanuet Mercedes on Route 304 from Fred G. He was so incredibly helpful and knowledgeable. Fred took the time to take us through every detail of the car, while being very patient and considerate. I just wanted to take a moment to thank Fred for his time and support.
We recently had the pleasure of purchasing a brand new car from Mercedes Benz of Nanuet, and we cannot recommend them highly enough. While we were dreading the whole process before stepping in, Chris Bartolini, their sales Concierge who assisted us, was extremely knowledgable, eager to please, attentive to our needs, honest and more importantly, not pushy . He put us at ease as soon as we sat down thanks to a simple but effective tool: He had a computer with two monitors on his desk with one facing us. Complete transparency! We could see in real time all the numbers ...
Our salesperson, James was phenomenal. Seamless process and amazing client services.
From the moment that I walked into the dealership and met with my amazing sales person Joe who made me feel so comfortable and confident in making this important decision of purchasing a vehicle. The professionalism and the seamless procedure added to a very exceptional experience. I highly recommend Joe Who fulfilled all my needs and understood what they were without questions. He assured me and presented a very detailed and informative explanation which ultimately gave me a beautiful car. Excellent experience all the way around ! I highly recommend Joe for his Transparency and commitment Towards my purchase And satisfaction.
